ge36 Terms and Conditions

1.1 Age Requirement

Users must be 21 years of age or older to register on the ge36 platform and use the service. Minors are strictly prohibited from creating an account or taking part in any betting activity. ge36 may request a copy of identification documents at any time for age verification purposes.

1.2 One Person, One Account

Each person may hold only one account on the ge36 platform. Any attempt by the same person to open multiple accounts will be treated as bonus abuse, and all associated accounts will be closed. Accumulated balances may be forfeited.

1.3 Registration Information

All information provided at the time of registration must be truthful, accurate and complete. Providing false or misleading information will result in immediate account closure. If your personal details change, notify the ge36 support team without delay.

• Provide your correct name and date of birth.
• Use an active mobile number and email address.
• Payment accounts (bKash, Nagad, Rocket) must be registered in the name of the account holder.

2.1 Account Security

The user is responsible for keeping their login credentials (username and password) completely confidential. ge36 will not be held responsible for any activity resulting from sharing login details with a third party. If you suspect unauthorised access, notify our support team immediately.

2.2 Account Verification (KYC)

ge36 may carry out identity verification (KYC) at any time for security and fraud prevention purposes. This process may require a copy of a national identity card, birth certificate or passport. Withdrawals may be put on hold until verification is complete.

2.3 Account Status

ge36 reserves the right to mark any account as inactive, temporarily suspended or permanently closed if:

• There has been no account activity for an extended period (more than 12 months).
• Evidence of a breach of the Terms is found.
• Required by law or directed by a regulatory authority.
• There is suspicion of fraudulent activity.

3.1 Deposit Rules

The minimum deposit amount on the ge36 platform is ৳500 (for all payment methods). Currently accepted payment methods are bKash, Nagad and Rocket. Deposits are credited to the account instantly.

• Minimum deposit: ৳500 (for each method).
• When making a deposit, ensure the payment account is registered in your name.
• Depositing from another person's payment account is prohibited.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 10–45 minutes. Withdrawals can only be made to the same method used for the deposit and will be sent to the payment account held in the name of the registered account owner.

• Minimum withdrawal: ৳800.
• Processing time: generally 10–45 minutes.
• Withdrawals may be put on hold if KYC verification has not been completed.
• ge36 reserves the right to withhold withdrawals if fraud is suspected.

3.3 Transaction Responsibility

The user is responsible for providing correct payment details. ge36 will not be liable for any failed transaction or lost funds resulting from incorrect information. In such cases, contact the support team as soon as possible.

4.1 Welcome Bonus

New users will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus, the wagering requirement is 10 times (10x) the combined amount of the deposit and bonus.

4.2 Bonus Usage Conditions

• Bonuses may only be used for betting on the ge36 platform.
• Bonuses cannot be withdrawn directly.
• Wagering requirements must be met within a specified time limit (the conditions for each promotion will be stated separately).
• Multiple bonuses cannot be used at the same time unless explicitly permitted.
• ge36 reserves the right to cancel bonuses and any associated winnings in cases of fraudulent bonus use.

4.3 VIP Program

The ge36 VIP program has four tiers: Bronze, Silver, Gold and Platinum. The weekly cashback rate differs at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.
• Platinum: Up to 1.0% weekly cashback.

Tiers are upgraded based on the user's betting activity.

4.4 Promotion Changes

ge36 reserves the right to change, suspend or cancel any bonus offer, promotion or VIP benefit at any time. For bonuses that were already active, the previous conditions will continue to apply.

5.1 Placing Bets

Once a bet is confirmed, it cannot be changed or cancelled. For live betting, ge36 reserves the right to accept or reject delayed bets due to network issues. If incorrect odds are displayed due to a technical error, the affected bet may be cancelled.

5.2 Results and Dispute Resolution

All match results are determined by verification against internationally recognised sources. Any dispute regarding a result must be reported to the support team within 48 hours. The decision of ge36 will be considered final.

5.3 Maximum Winnings Limit

ge36 sets a maximum winning amount for each betting event or game. This limit is displayed on the relevant game or event page. Winnings exceeding the set limit will not be paid out.

6.1 General Prohibited Activities

The following activities are strictly prohibited:

• Collecting bonuses or promotions through fraudulent means.
• Creating multiple accounts or using another person's account.
• Using betting software, bots or automated systems.
• Colluding with other users to manipulate outcomes.
• Money laundering or conducting illegal transactions on the ge36 platform.
• Exploiting technical vulnerabilities of the platform.
• Harassing or threatening other users.

6.2 Anti-Money Laundering Policy

ge36 complies with anti-money laundering regulations. If a suspicious transaction is identified, ge36 will be obliged to freeze the funds in the account for an indefinite period and, if necessary, notify the relevant authorities.

7.1 Data Collection and Use

ge36 collects users' personal information and uses it for the purpose of providing the service, ensuring security and complying with applicable laws. We never sell your personal information to third parties. For more details, please read our Privacy Policy.

7.2 SSL Security

All data transfers on the ge36 platform are protected by SSL (Secure Socket Layer) encryption. Your financial information and personal data are stored in compliance with the highest security standards.

7.3 Cookies and Tracking

Browser cookies are used when visiting the ge36 website to help improve the site experience. By continuing to use the ge36 platform, you are considered to have given your consent to the use of cookies.

8.1 Commitment to Responsible Betting

ge36 gives the highest priority to responsible betting. We believe betting should be a form of entertainment — not a solution to financial problems. Set your own limits and play within them.

8.2 Self-Exclusion

If you feel your betting habits are getting out of control, contact the ge36 support team. We will help you activate a temporary or permanent self-exclusion on your account. For more information, see our Responsible Gaming page.

8.3 Protection of Minors

ge36 is committed to keeping minors (under 21 years of age) away from gambling. Parents are requested to use parental control software to prevent their children from accessing this platform.

9.1 Closure at the User's Request

A user may request to close their account at any time via live chat or email. Any pending withdrawal requests must be processed before the account is closed. If wagering requirements remain unmet, the bonus amount will be forfeited.

9.2 Closure at ge36's Discretion

ge36 may close an account without prior notice for the following reasons:

• A serious violation of the terms and conditions.
• Evidence of fraud or money laundering.
• A court order or government directive.
• Serious doubt about the authenticity of a user's information.

10.1 Service Availability

ge36 makes every effort to provide uninterrupted service. However, temporary disruptions may occur due to technical issues, maintenance work, or unforeseen circumstances. ge36 will not be liable for any financial loss arising from such disruptions.

10.2 Third-Party Responsibility

ge36 bears limited liability for technical faults in games supplied by third-party game providers on the ge36 platform (such as Pragmatic Play, JILI, PG Soft, Spribe, etc.). In such cases, the terms and conditions of the respective game provider will apply.

10.3 User Responsibility

The user is solely responsible for their own betting decisions. ge36 does not offer advice on any betting decision. ge36 will not provide any financial compensation for money lost through betting.

11.1 Notice of Changes

ge36 reserves the right to change or update these terms and conditions at any time. In the case of significant changes, users will be notified via their registered email or through the platform. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

11.2 Applicable Law

These terms and conditions will be governed by the laws of the jurisdiction in which ge36 operates. In the event of any legal dispute, both parties will first attempt to resolve the matter through discussion.

12.1 Contact for Support

If you have any questions or comments about these terms and conditions, please contact the ge36 support team:

• Live Chat: 24/7 direct support in Bengali.
• Email: [email protected]

Our support team is always ready to help resolve your issues. Do not hesitate to share any complaints or feedback.